contact consumer affairs
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There are two different GIANT store companies so make sure you are on the right website before you start. We operate the GIANT stores only in PA.
Click here to reach Giant of MD, VA, DC and DE.
Click here to contact our Consumer Affairs team. Due to the large volume of emails we receive, it may take up to 7 business days to respond. Please include your daytime telephone number in case we need to contact you for more information.
If your issue requires more immediate attention, please call us at 1-888-814-4268, or contact your local store directly. Our Consumer Affairs team is available Monday through Friday from 8am to 6pm, Saturday from 8am to 5pm, Closed on Sunday and on major holidays.
Please note, if you are experiencing difficulty logging into your account, please utilize the 'forgot password' link to reset your password and try again. We are currently aware of log-in and account creation technical issues following an enhancement to our website. We are working to correct these issues as soon as possible. Thank you for your patience.